GG DIGITAL LLC, doing business as GG Digital Version dated October 1, 2026
These terms cover the Landing, Starter, Growth and Scale website service plans. Your selected plan, billing option, order summary and agreed project description form part of your purchase. They identify the services and price you accept. These terms do not automatically apply to courses, phone sales or repairs, or separately quoted custom applications.
All prices below are in US dollars. Annual plans are paid in full for the year. Any applicable tax and the total payable must be shown before you authorize payment.
| Plan | Monthly billing | Annual billing |
|---|---|---|
| Landing | Not offered | $295.00 |
| Starter | $298.80 | $2,490.00 |
| Growth | $745.34 | $6,211.72 |
| Scale | $878.14 | $7,317.28 |
The price includes the services expressly included in your plan. A cost charged to GG Digital by one of its providers does not, by itself, become an extra charge to you. GG Digital does not add a surcharge for choosing PayPal.
Landing includes one animated landing page, your own .com domain, telephone or WhatsApp contact links, and one grouped round of website changes each month. Landing does not include an email service or email allowance.
Starter includes a website with multiple pages, your own domain, SSL, email through our platform with 3,000 email units each month, 4 static posts and 8 reels each month, up to 5 website revisions each month, and 1 revision per post or reel.
Growth includes the website, your own domain, SSL, email through our platform with 15,000 email units each month, 6 static posts and 12 reels each month, up to 10 website revisions each month, and 3 revisions per post or reel. It also includes a shopping cart option and support from a data analyst and marketing consultant.
Scale includes the website, your own domain, SSL, email through our platform with 30,000 email units each month, 8 static posts and 16 reels each month, unlimited website revisions within the agreed project scope, and 10 revisions per post or reel. It also includes a shopping cart, analyst and marketing consultant support, and implementation of the chatbot's logical structure. Running the chatbot is an optional additional service described below.
Monthly content and email allowances remain monthly when you pay annually. Buying a website plan does not include a paid course unless that course is expressly included in your order.
Your monthly or annual service period begins when the payment provider confirms that your payment is completed. Waiting for funds to reach GG Digital's bank account does not delay the start. Your purchase confirmation identifies the plan, amount, service period, start date and next scheduled renewal date. A pending or failed payment does not activate the service period.
We will deliver a first basic website version by private review link within 24 consecutive hours after confirmed payment. For Landing, it contains the animated page layout, business presentation, a service or offer section, and the agreed contact link using the information currently available. For Starter, Growth and Scale, it contains the initial home page and navigation structure for the agreed website. Any placeholder content and content or functions awaiting your materials, verification or further implementation are identified for review. The remaining included pages, content and functions are coordinated in the project schedule without removing their inclusion in your plan. This first version is the starting point for reviewing and completing the contracted project; payment is not evidence that all deliverables are already complete.
When we present the first version and give you working access to review it, you have a further 24 consecutive hours to request any number of changes within the contracted website and functions. We record when that review access was provided. Requests received within this window keep this treatment even if completed later, and do not use your ordinary website revision allowance. We coordinate the work according to the requests and required materials; this does not promise that every requested change will be finished during the same 24 hours.
After that window, the revision allowances in your plan apply. The window does not restart after each corrected version and does not change the revisions included for posts and reels. We will arrange a meeting to review the website and coordinate the remaining included work. The agreed project description and subsequent delivery communications identify its schedule and dependencies.
You provide the necessary text, photos, video, approvals and account authorizations. If these are delayed, we may reschedule work that depends on them, explaining what is missing and the revised schedule. This does not reset our initial 24 hour commitment or automatically change the service period. Your silence is not approval of a delivery or an extra charge.
Reels are a maximum of 60 seconds each. At your request, we provide one individual approval stage per reel. This stage does not replace the revision allowance in your plan. You supply photos and video; we design and edit the included content.
We coordinate production and delivery around your needs and available materials while maintaining your contracted monthly quantities. If pieces are not requested or cannot be completed because required materials or approvals are missing, we assess the situation in good faith and explain how those pieces will be handled. This does not establish automatic forfeiture or automatic carryover, or remove remedies for our failure to provide the agreed service.
Growth and Scale consulting includes analysis, studies and proposals using the business information and data you make available with the necessary permissions. We communicate the objectives, deliverables and dates for each assignment based on its complexity and the available data. There is no fixed universal number of meetings or reports. Complexity alone does not convert included support into an extra charge.
Email is provided through GG Digital's platform. The allowance counts billable email units, including sending, receiving, each To, CC or BCC recipient, and forwarding. A message addressed to several people can use several units.
The monthly allowance resets each service cycle according to the cycle dates identified in your order. Unused units do not accumulate or carry into the next cycle. The monthly reset applies to Starter, Growth and Scale even with annual billing. The service does not, by itself, include an independent mailbox for external email applications or a promised storage capacity in gigabytes.
Additional usage requires a separate quotation and your prior approval. The quotation states the units, price or calculation, period, usage limit and what happens when that limit is reached. Authorizing your plan payment is not permission to charge unlimited additional usage.
Work outside the agreed scope requires a quotation describing the work, price, applicable tax and timing, and your approval before we do it. Approved extras are invoiced separately. If you decline an extra, the included plan continues under its existing terms.
Scale includes implementation of the chatbot's logical structure. Activating and running it, including the resources and usage needed for operation, is optional and separately quoted. Before activation, we explain the service, price or calculation, billing period, usage measurement and limits, and cancellation arrangements. The logical structure already included in the plan is not charged again. Declining or ending the optional operating service does not remove the other services in your paid plan.
Additional third party services and any GG Digital management fee must be identified and approved before purchase. If a proposed cost exceeds an approved amount or limit, we obtain a new approval. We do not treat a general reference to external costs as authorization for an unspecified charge.
Where your plan includes a shopping cart, customer payments for your business use the payment account agreed for your business. Your transaction fees and taxes depend on those sales and your provider arrangements. You supply the information and verification required by the payment provider through its secure channels.
We coordinate changes to a payment integration, including any different provider, access permissions, significant changes or additional costs. These terms do not authorize us to accept new provider contracts or expenses on your behalf without the appropriate approval.
With your separate authorization at checkout, your plan renews automatically for another month or another year according to your selected billing option until you cancel. Before you authorize payment, the checkout shows the initial total, renewal amount, frequency, timing or date rule, and how to cancel. An isolated payment does not itself authorize future renewals.
We send a reminder seven days before each monthly or annual renewal. For annual plans, we also send a reminder thirty days before renewal. Notices identify your plan, renewal price, date, new service period and cancellation method, with a direct route to cancel. Additional legally or contractually required notices also apply. For an authorized payment amount that will change, the required advance notice and consent apply, including at least ten days where required. The seven day reminder does not replace those requirements or create a seven day cancellation deadline.
Agreed prices are not changed retroactively. Any proposed future price change will identify the new price, effective date and effect on renewal or cancellation, with any required authorization. We do not restart canceled recurring payments without a new valid authorization and written authorization where required.
You can request cancellation by emailing [email protected]. The suggested subject is Cancelation, but any clear cancellation request is accepted. You do not need to give a reason or request a refund to stop renewal. You may also use the available cancellation controls of your payment provider and the electronic cancellation method identified in your order, confirmation and reminders.
We process valid requests without unjustified delay and confirm the service end date and the future charges that will stop. The date we receive a valid request is not postponed until we send the confirmation or resume support hours. We only request information reasonably needed to identify the subscription. We do not require an additional payment or waiver of rights to cancel.
Canceling renewal keeps your included service available through the period already paid, unless you request an immediate closure or there is another valid contractual reason. A renewal validly authorized and completed before cancellation is assessed under the refund policy below. An automatic charge is not necessarily valid simply because it was automatic.
We do not offer voluntary refunds for a change of mind, voluntary cancellation, nonuse, partial use, business closure, changed priorities or choosing another provider. There is no money back trial or satisfaction guarantee unless we expressly offer one in writing for your purchase. Canceling an annual plan early does not by itself create a proportional refund or credit. A monthly plan does not create a debt for twelve months or an unstated minimum commitment.
This policy does not cover duplicate or incorrect charges, unauthorized extras, charges made without valid authorization, or charges that should have stopped after cancellation. We correct and refund amounts improperly received when required. It does not remove remedies for nonperformance, material breach, materially different services, fraud or rights that applicable law does not allow either party to waive. Payment provider dispute rights also remain available.
Contact [email protected] with the order or invoice reference and the issue for review. We will explain the result and process any required refund using the original payment method or another permitted and agreed method. A refund owed by GG Digital does not depend on a provider first refunding us. We do not automatically deduct processing fees, provider costs or a penalty without a valid basis.
Completed work and an authorized domain registration are not refundable solely because you later decide not to use them, subject to the protections above. If the domain was included in your plan, we do not invent a separate charge or deduction after the fact. Any courtesy resolution is specific to that case and does not remove other applicable rights.
If a renewal remains unpaid when the paid service period ends, we may suspend or terminate the services for the unpaid period, or allow time to resolve the issue, subject to required notices and rights. A failed attempt before the paid period ends does not remove its benefits. An unpaid extra does not by itself justify withdrawing the paid base plan. Temporary suspension is not an instruction to delete your data.
Upgrades and downgrades are currently unavailable. Your chosen package remains in effect while the service continues. This does not require you to renew or add a minimum commitment. We will announce future availability without a promised date; changing your plan will require your request or express acceptance of the new price, timing and conditions.
The domain included in your plan is registered in your name or the name of the person or entity you identify as its owner. Landing includes your own .com domain; hosting the site within GG Digital's infrastructure does not make it a subdomain owned by GG Digital or change your ownership.
We confirm the exact available name, authorized owner, registration term and renewal arrangements before a registration or renewal operation. GG Digital may administer the domain during the service. Owning or transferring a domain does not automatically transfer the website, email, files or automations.
To request a transfer, email [email protected]. After reasonable ownership checks, we provide the cooperation, unlocking and authorization code to which you are entitled, subject to applicable registrar rules and valid locks. A transfer may involve third party registration or renewal costs. Additional migration or configuration work outside your plan is quoted separately and requires prior approval. Declining optional help does not remove our duty to provide the basic cooperation or codes owed to you.
The included domain is not charged again as an exit fee. Transfers are not guaranteed to be immediate. At service closure, we confirm who will administer the domain and any continuing renewal authorization. Once administration is transferred, you maintain the registration with the receiving provider. Ending the service does not itself erase your domain registration.
The rights to the original website and final pieces created specifically for you belong to you, subject to the reservations and third party licenses explained here. GG Digital documents the assignment of its transferable copyright in the identified original custom work in writing, signed by GG Digital or the authorized rights holder. It covers worldwide use, reproduction, publication, adaptation and commercial use for the period of copyright protection.
GG Digital retains its identifiable preexisting or general reusable tools, libraries, technical templates and code, such as common forms or payment connectors. These components are identified in the project or delivery documentation. This does not permit us to reclassify your custom work as our property merely because it could be reused.
For our reusable components incorporated into your deliverable, you receive a worldwide, nonexclusive license without additional royalties to use, reproduce, adapt and maintain that deliverable, including through providers acting for you. This license lasts for the component's protection period and continues after our service ends. It does not include free ongoing hosting, maintenance or third party services.
Third party components retain their owners and license terms. We identify relevant restrictions and required licenses. Your original materials remain yours. Ownership does not by itself guarantee a complete technical export, every working file or operation on another platform; the agreed deliverables and any legal delivery obligations remain enforceable.
Website hosting and email or automation services supplied exclusively by GG Digital end on the effective service termination date. Canceling renewal does not move that date ahead of the period you already paid. An authorized renewal maintains service continuity.
Email addresses provided only through our platform stop operating there when that service ends; new mail may not be received. If you retain control of the domain, another provider may be able to configure the same address, but this requires its own active service and setup. Transferring the domain does not automatically move email history or configure the replacement service.
Please save accessible files and coordinate any needed handover before service ends. We help in good faith using reasonable efforts and available technical options, without guaranteeing a complete export, successful migration, compatibility or later recovery. We provide the deliverables, data and codes owed under your agreement or applicable law. For an available export, we select a secure method and commonly usable format, respecting any required format and keeping other customers' information private.
After termination we do not offer storage, backup or recovery of your operational data. Access ends and data may become unavailable and be deleted. Required legal, tax, security and claims records are retained only as appropriate; temporary technical copies may follow provider deletion cycles. This is not a promise that every copy is erased instantly or recoverable later. Extra migration work requires an agreed scope and price; a pending migration does not itself extend service or authorize a new subscription charge.
Support and included maintenance are handled at [email protected], Monday through Friday, 10 a.m. to 5 p.m. US Eastern Time, including seasonal time changes. Maintenance addresses operational issues in the website and functions supplied under your plan, with the relevant work identified in your project description. You may submit a request outside these hours; we handle it during support hours according to its nature. These hours are not a guaranteed response or resolution time and do not extend the first delivery deadline, the initial change request window or the receipt time of cancellation.
The version of these terms and order details that you accept applies to your purchase. Later changes do not retroactively change an existing purchase. Any unenforceable provision applies only to the extent permitted, while mandatory rights and the remaining valid provisions are preserved.